Jack Facts

How long does it take to get my order?
The majority of our items ship within two business days. During high volume holiday season, turnaround is around 3-5 business days, depending if there are any shipping delays. We try our best to produce a great product of high quality. A lot of love goes into each and every creation.

Will I be notified of shipping?
Yes, every order is processed and a shipping label printed with an approximate time of delivery. Please understand that we print these labels to prioritize orders so please add on 3-4 days for production.  

What do I do if I need to return an item?
Returns are accepted within 7 days of item received via USPS tracking. Items need to be unwashed in order for us to resell. Beyond 7 days, buyer is responsible for return shipping. If item is damaged, please contact our team to receive an exchange of product.

Contact us! 
Phone: (866) 745-2491
Email: info@babyjackblankets.com